It's a shame that you are not satisfied with the product you purchased from us. Of course, in this case you can make use of your right of return.

If you would like to exercise your right of return, you can simply register your return within 14 days by email to info@scene-supply.com . You can also use our contact form Please provide your order number and reason for the return.

We do not offer free returns and the customer must bear the respective return costs themselves. You can find further information here .

Returns should be sent to the following address: Danny Güldener Media / Scene Supply / Markgrafenstraße 13, 47166 Duisburg, Germany

Please note that we can only accept returns of goods that are in their original, unworn condition. Please always use a shipping box when returning items.
Unfortunately, we cannot accept returns that are sent unprotected.

As soon as we receive the return, it will be checked and the refund will be initiated if necessary.

We endeavour to process all returns as quickly as possible. Please allow up to 5 working days for processing (after receipt of the goods). We are also happy to help with guarantee or warranty cases by email at info@scene-supply.com .