DELIVERY

The following conditions apply:

Delivery is made domestically (Germany) and to the following countries: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus. Shipping costs (including statutory VAT)

Domestic deliveries (Germany):
We calculate shipping costs based on shipping weight:

Standard (Germany):
up to 360g: 4.99€ / from 360g: 6.99€

Oversized (Germany):
from 450g: 11,98€

Deliveries abroad:

We calculate shipping costs abroad based on shipping weight:

Standard (EU):
up to 360g: 4.99€ / from 360g: 6.99€

Oversized (EU):
from 450g: 11,98€

delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 3 - 5 days, and for international deliveries within 7 - 10 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be sent in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.

If you have any questions, you can find our contact details in the imprint or use our contact form .

We are always looking for a partner with whom we can make shipping even cheaper.

Due to the increased volume of orders, the shipping service provider may be overloaded, causing packages to pile up in the respective centers and delaying delivery by a few days. If your order has not moved after a few days, please feel free to contact our support team. Please note, however, that we can only investigate if the package has not moved after around 10 working days .

Orders paid by credit card, Paypal or Klarna are usually forwarded to our production department shortly and are ready for dispatch promptly.

Orders with a different payment method will only be shipped after payment has been received. Please note that the bank processing time can be up to 3 working days. Accordingly, it may happen that, in the event of high demand, an item is no longer available, even though it was shown as available at the time of your order. In this case, your order will be automatically refunded to the payment option known to us.

As soon as your order is shipped, you will automatically receive a shipping confirmation via email with a link to your personal shipment tracking.

If no one is available at the time of delivery, your package will be delivered to a neighbor or taken to the nearest post office. Your shipment will be held there for collection for seven working days from the day after the delivery attempt. If your package is not collected within seven working days, it will be returned to us.

In this case, we will contact you by email after we have received the goods and ask you if you would like to have your order sent again.

If you respond within 48 hours we can re-deliver the package to the address you provided. If we do not receive a response after 48 hours, your order will be treated as a return and we will refund the amount to the payment method known to us.

Worldwide delivery is planned for 2025.